Fantastic range of science and astronomy gifts, souvenirs and exclusive merchandise that can be sent to you or direct to your family & friends.
We have 2 exclusive books: 'Astronomers at Herstmonceux' and 'The Isaac Newton Telescope' as well as own branded merchandise and Dave Thompson mugs.
For international postage, please contact us before ordering shop@the-observatory.org
If you would like to support us by purchasing multiple items please email us before ordering to enquire about postage options.
If you have visited the science centre you will know we have a great shop, competitive prices and many more products than are featured here. We welcome enquiries so please contact us shop@the-observatory.org
Postage is FREE (UK addresses only) when you spend over £50!
The Observatory Science Centre is part of the educational charity Science Projects Ltd. Every purchase helps to support us as we strive to maintain and develop this unique attraction in a Grade II* Listed site.
Thursday 10th December for shop merchandise: will be posted on Friday 11th December
Thursday 17th December for Gift Ticket packages: will be posted on Friday 18th December
We will do all we can to ensure delivery for Christmas but The Observatory Science Centre cannot take responsibility for postal delays.
We are a small team but will answer your email as quickly as possible.
This current situation is affecting us all but rest assured the safety of our customers and colleagues are our main priority.
We are guided by official advice from Government and Public Health England. Your items will be handled on site by just one person following current guidelines.
We are committed to getting your order to you as quickly and safely as possible. We aim to dispatch your items within 48 hours of payment being received and will keep you updated. Thank you for your patience.
Royal Mail delivery services may be impacted by the current situation.
If you live locally you can collect items in person by prior arrangement but only with pre-payment.
Please note our shop at the science centre is not currently open for browsing.
Free UK delivery on orders over £50*
*Offer applies to UK mainland addresses only
We use Royal Mail 'proof of postage' and all items will be posted 2nd class.
UK Mainland standard delivery £4.50
We care about the environment.
All items will be posted in recycled packaging.
PLEASE NOTE: Bulk orders can only be delivered to 1 UK address.
Christmas returns extended to 31st JANUARY 2021 for merchandise ordered in December 2020.
We offer a 28 day returns policy, extended from 14 days to allow for possible postal delays during Covid-19.
If you wish to return an item you must contact us first via email:
The item can then be returned at your cost, providing it is in wrapped, re-saleable condition.
When received, we will refund your price paid through PayPal, less original postage.
When posting please obtain proof of posting. Items are your responsibility until received by ourselves.
All items purchased as part of a bundle / package deal must be returned together in order to qualify for a full refund of the purchase price.
Products are checked carefully before despatch, but please contact us in the unlikely event of any problems or faults. We can then advise with regards to replacement or refund option.
