We have a vast range of science and astronomy gifts, souvenirs and exclusive merchandise that can be sent to you or direct to your family & friends.
We have 2 exclusive books: 'Astronomers at Herstmonceux' and 'The Isaac Newton Telescope' as well as own branded merchandise and Dave Thompson mugs.
All prices include 2nd class postage to UK address.
For international postage, please contact us before ordering shop@the-observatory.org
If you would like to support us by purchasing multiple items please email us before ordering to enquire about postage options. Bulk orders can only be delivered to one UK address.
The Observatory Science Centre is part of the educational charity Science Projects Ltd. Every purchase helps to support us as we strive to maintain and develop this unique attraction in a Grade II* Listed site.
We are mostly working remotely but will answer your email as quickly as possible.
We aim to dispatch your order within 48 hours of payment being received.
If you live locally you can collect items in person by prior arrangement but only with pre-payment.
Please note our shop on site is not currently open for browsing.
We care about the environment.
All items will be posted in recycled packaging.
We offer a 28 day returns policy, extended from 14 days to allow for possible postal delays during Covid-19.
If you wish to return an item you should first contact us via email:
The item can then be returned at your cost, providing it is in wrapped, re-saleable condition.
When received, we will refund your price paid through PayPal, less original postage.
When posting please use the Post Office and obtain proof of posting. Items are your responsibility until received by ourselves.
All items purchased as part of a bundle / package deal must be returned together in order to qualify for a full refund of the purchase price.
Products are checked carefully before despatch, but please contact us in the unlikely event of any problems or faults. We can then advise with regards to replacement or refund option.
